It can’t be fun to be pulled aside by Sheryl Sandberg, after giving what you think was a successful presentation to Google’s Sergey Brin and Eric Schmidt, and be told that when you say “um” every third word, it makes you sound ignorant and stupid and you really should see a speech coach.
But Kim Scott, author of New York Times best-selling book, Radical Candor, was immensely grateful for the experience—because, after seeing that speech coach, she discovered she really did say “um” every third word; and after a career of giving talks, she felt like Sandberg was the first person to point out that she had a giant hunk of spinach between her teeth. Read More