Laysha Ward

Navigating Conflict & Difficult Conversations | 2019 Session

We all want to work with people who are polite, considerate and kind. But it’s possible to be too nice: failing to disagree when it’s important to do so, or holding back from surfacing new ideas and innovations. Healthy, constructive conflicts are an essential part of producing good work; yet many people don’t have the skills to disagree in a professional, productive way. In this session, Amy Gallo combines management research and practical insights to provide straightforward advice on how to navigate difficult conversations so you can develop collaborative resolutions and be more effective at work.  Attendees will learn how to:

  • Recognize whether you and others tend to seek or avoid conflict
  • Assess your options for addressing a disagreement and knowing when to walk away
  • Manage your emotions
  • Prepare for and engage in difficult conversations.

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Storytellers Contest Winners Announced at the 2018 TX Conference for Women

Laysha Ward, EVP & chief external engagement officer at Target, introduces the winners of our Storytellers contest in front of a sold-out crowd of 7,500 attendees during the Texas Conference for Women November 9, 2018.

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