Jillian Hamblin

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JILLIAN HAMBLIN is the chief operating officer of UnitedHealthcare Community & State’s Texas Health Plan. In this role, she oversees health plan operational excellence, reporting, project management, appeals and grievances, state complaints and fair hearings, and member advocacy.  She also serves as the business liaison for the project search program at the Texas Health Plan. Before assuming this role in December of 2015, Hamblin was the director of health services operations for the Texas Health Plan.  Here she focused on process documentation and improvement, creation and implementation of clinical training programs, employee engagement and innovation.  Her innovation skills were rewarded as a finalist in the prestigious UnitedHealth Group Stephen Hemsley Innovation Challenge in 2013. Prior to joining UnitedHealthcare, Hamblin was the director of account services for a specialty benefit management vendor that focused on quality, safety and utilization management for over five million lives across the United States and Puerto Rico. Hamblin earned a B.S. in psychology from Baylor University.  @myuhc

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