MERCEDES GARCIA is vice president, senior business leader for global community relations with MasterCard Worldwide. She is responsible for developing relations with consumers, merchants, labor organizations, consumer advocacy groups and governments via the “Master Your Card” (MYC) Program. For several years, she also acted as MasterCard’s spokesperson for consumer education programs targeting Hispanics and other underserved segments, and helped not only in the development of the educational programs, marketing and training materials, but also by personally conducting training sessions reaching thousands of people throughout the U.S. Garcia joined MasterCard in 1994 to open the Venezuela office. She moved to the company’s headquarters in Purchase, N.Y. in 1998 to join the global product group, supporting the development and global rollout of the Platinum and World MasterCard programs. During her tenure at MasterCard, Garcia has held several roles with increasing responsibilities in the global product group such as developing and managing various emerging and core consumer credit products. She most recently was responsible for global affluent credit and debit products. Garcia is native of Venezuela, speaks several languages and earned a degree in business administration and hotel management degree from the Mexican Institute of Tourism and Hotel Management in Mexico City. @mastercard
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