Mastering Civility: The Easiest Way to Boost Your Career | Podcast
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From talking over others to not saying thank you, rudeness in the workplace can cut deeply and hijack focus. Even if people want to perform well, they can’t. Ultimately incivility hurts the bottom line. In this 30-minute teleclass, Christine Porath, professor of management at Georgetown University and author of Mastering Civility: A Manifesto for the Workplace, will share why it pays to be civil and how you can enhance your influence and effectiveness just by being civil. Everyone who is a manager or aspires to be one must sit in on on this class!
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Free Teleclass | Mastering Civility: The Easiest Way to Boost Your Career
Mastering Civility: The Easiest Way to Boost Your Career
Tuesday, September 26, 2017
12:00-12:30 pm
Three Things Men Do in Meetings That You Should Do, Too
If you’re being passed over for promotions by people less qualified than you or not getting jobs you can’t believe you didn’t get, part of the problem could be your self-presentation. “From the way you walk into a room to the tone of your voice, there are nonverbal ways of communicating that you are or aren’t manager material,” says Ruth Sherman, CEO and celebrity speech and media coach and author of Speakrets [rhymes with secrets]: The 30 Best, Most Effective, Most Overlooked Marketing And Personal Branding Essentials. “But these aren’t natural-born talents. It’s a matter of learning and practicing performance and technique.” Read More
Office Politics: When Bosses Behave Badly
Power may not always corrupt, but it sure can bring out the egomaniac in some managers. That’s what industrial and organizational psychologist Amy Cooper Hakim found while doing research to update her book (which was originally written by her grandmother), Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind.
Of the 10 kinds of bad bosses you might encounter (yes, there are that many!), she says that narcissists are quite common. “Someone who is cold-blooded and ego-driven as a boss was probably like that as a subordinate, but it didn’t affect her manager, or for that matter, her colleagues, the way it now affects her direct reports,” Hakim explains. “When used for good, power can achieve great things. But when used improperly by a narcissist, it leads to bullying, which spirals downward and hurts productivity and morale.” Read More
Yes, You Can Become a Natural at Public Speaking
Seeing Patty Chang Anker speak at the Conference for Women, you would never guess that she still occasionally gets performance anxiety. “There have been times when I was in the bathroom before going on stage and felt like I didn’t want to come out,” says Anker, laughing. “Woolly mouth? Pounding heart? Dizziness? I’ve had them all.” Read More
The Costly Mistake You May Be Making as a Boss
When you’re busy and under pressure, you might speak tersely, forget to smile and skip other niceties when interacting with your team. You think it’s obvious that you’re just trying to get things done, but your direct reports probably feel differently.
“Most rude bosses don’t know how they’re coming across because they don’t intend to treat their employees poorly,” says Christine Porath, a professor of management at Georgetown University and author of Mastering Civility: A Manifesto for the Workplace. “They think they’re being efficient or they are behaving the way their role models behaved—or they may simply lack self-awareness.” Read More
Podcast | How to Handle Criticism Like a Pro
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Whether you are building a start-up, selling products in the field or presenting to a team of management, you have to put yourself out there—and that means opening yourself up to possibly harsh feedback and rejection. In this 30-minute discussion, award-winning social entrepreneur Leila Janah shares her experiences and offer her techniques for • working through adversity • weathering criticism • using it as a tool for growth • and ultimately achieving success. Read More
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Podcast | Tap the Hidden Forces That Influence People
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Wharton professor and top-rated 2014 conference speaker Jonah Berger is back to share his business and social science research that will help us to learn the subtle, invisible influences behind our choices as individuals. By understanding how social influence works, we can decide when to resist and when to embrace it—and how we can use this knowledge to make better-informed decisions and exercise more control over our own behavior. Read More
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Free Teleclass | How to Handle Criticism Like a Pro
How to Handle Criticism Like a Pro
Tuesday, September 27, 2016
12:00-12:30pm Central
Free Teleclass | Tap the Hidden Forces That Influence People
Tap the Hidden Forces That Influence People
Tuesday, August 30, 2016
12:00-12:30pm Central